Before going further, please just make sure that you check Developer Center if your question is related to development, applications, etc.
Also, make sure that you check our Troubleshooting section (NAO / Pepper), you might find an answer there.


Before contacting support



Info Serial Number You will need your Serial Number


Pepper serial number

Softbank Robotics NAO serial number


Select your part of the world and fill in the dedicated contact form

Americas Europe - Middle East - Africa Asia - Pacific Japan