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Tatra Banka was founded in 1990 and since then, it has won more than 130 awards granted by 30 awarding authorities, establishing a leading position in the Slovak market. The bank is also a member of RBI Group, the biggest banking group in Austria.

The mission of Tatra Banka evolves as customers uphold banking service to higher standards, eyeing a seamless, connected, digital experience when they are walking into a branch in the year of 2019. In view of the high-volume daily operations taking place in the branches, the bank wanted to explore a new and engaging way to provide basic information about the products and services. Pepper the robot has been a perfect fit for the mission because of its outstanding competencies. 

With our partner Adastra and Pepper, Tatra Banka was able to take on their challenges. How did Adastra and Pepper help Tatra Banka innovate their customer experience, and what were the results? Find out more by downloading the PDF!

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